Retail | Co-Xistent

"A place that Fulfills your needs."

We help retail and consumer goods industry players live up to their customers’ expectations through technology. Our retail IT consultants serve custom software solutions to the entire retail ecosystem, supporting client businesses across physical and digital. Our strategic relations with the technology leaders open extra opportunities for us and help to ease implementations for our customers. We are ready to work from a rough concept up to bring your ideas to life. Our Software-as-a-Service (SaaS) Retail Management Systems (RMS) facilitates the automation of business operations such as inventory management, accounting, and invoice processing, with third-party RMS software configuration and implementation

Our USPs:

Customer Experience
We enable real-time visibility into every stage of the supply chain, from manufacturing to checkout
Data Analysis and Business Intelligence
We enable real-time visibility into every stage of the supply chain, from manufacturing to checkout
Information Security
Custom Retail Software
Marketing Data Analysis

Our Services

＋ Marketing Data Analysis

Consumer survey analysis: collecting and processing survey data
Marketing campaign analysis: tracking key campaign metrics and monitoring overall performance
Sales analysis: processing and unifying data to estimate growth potential
Our services cover the marketing data analysis process from A to Z.
Data warehouse (DWH) implementation
Online analytical processing (OLAP) cubes, reporting and visualization

＋ Trade Promotion Management

We take responsibility for the whole trade promotion cycle
From planning – through execution control and complex analysis
We devised a more efficient strategy with the newly gathered data in mind.

＋ Private label management

Complete life cycle monitoring
Product quality control
Supplier relationship management
Advanced product analysis and reporting

＋ Loyalty Program Management

Customer Account Management – tracks purchases and channels
Analytics and Reporting – identifies tendencies and creates forecasts
Flexible Rewards Systems – tailor campaigns and special prices to individual needs
Mobile Loyalty – applications that deliver offers directly to your customers

＋ Retail CRM Solutions, Beyond Ordinary

We customize Salesforce and Microsoft Dynamics 365/CRM for retail
We pull together a holistic, easily manageable portfolio of your customer relationships.

＋ Omni Channel Customer Engagement

Get your retail CRM system integrated with your ecommerce platform
Reward each of your customers personally based on their history of interactions across your channels.

＋ Loyalty Program Bundle

Opt for integrating a CRM with your loyalty program to make use of rich customer data
Choose to build a loyalty program as a CRM module and thus optimize your IT ecosystem.

＋ Marketing Automation

Leverage your sales potential with effective contact management
Personalized email marketing for each of your customers automatically

＋ Help Desk Integration

Make your customer support services more connected at all levels
Comprehensive customer details like purchase history
loyalty program membership that can be updated in real time

＋ Integration With Enterprise Systems

Connect your retail CRM with the shopping cart
Order fulfillment and other functional systems that have a direct relation to the quality of your customer service.

＋ Actionable Analytics And Reporting

Make informed decisions using data-rich analytic dashboards that will guide you through your customers’ behavior.
Reporting options also include marketing campaigns performance, sales dynamics and opportunities.